Who we are
Privacy Policy
Effective Date: September 24, 2024
Last Updated: September 24, 2024
Welcome to Brew Buddy Pass (“we”, “us”, “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services through our website and mobile applications.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.
1. Information We Collect
A. Personal Information
When you create an account or use our services, we may collect the following personal information:
- Contact Information:
- Email Address: Used for account creation, authentication, and communication.
- Google Account Information: If you choose to log in via Google, we collect information provided by Google, such as your name and email address.
- Account Credentials:
- Password: Stored securely to protect your account.
B. Non-Personal Information
We may also collect non-personal information that does not directly identify you, such as:
- Usage Data: Information about how you interact with our services, including access times, pages viewed, and other diagnostic data.
- Device Information: Details about the device you use to access our services, including hardware model, operating system, and browser type.
C. Application Data
- Customer Information: Data related to your profile, preferences, and interactions within the app.
- Pass Data: Information about your passes, including type, validity, and status.
- QR Codes: Identifiers and images associated with specific locations for pass validation and interactions.
2. How We Collect Your Information
A. Direct Interactions
- Account Registration: When you register for an account using your email/password or Google login, we collect the necessary information to create and manage your account.
- Profile Updates: Any information you provide or update in your profile within the app.
B. Automated Technologies
- Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your interactions with our services.
C. Third-Party Services
- Google Authentication: If you log in using your Google account, we receive information from Google as part of the authentication process.
3. How We Use Your Information
We use the collected information for the following purposes:
- To Provide and Manage Services:
- Facilitate account creation and authentication.
- Manage your passes and validate QR code scans.
- Deliver personalized content and recommendations.
- To Improve Our Services:
- Analyze usage patterns to enhance functionality and user experience.
- Conduct research and development to innovate and improve our offerings.
- To Communicate with You:
- Send important updates, notifications, and promotional materials.
- Respond to your inquiries, feedback, and support requests.
- Security and Fraud Prevention:
- Protect against unauthorized access, fraud, and other malicious activities.
- Ensure the integrity and security of our services.
4. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
A. Service Providers
We may share your information with trusted third-party service providers who assist us in operating our services, conducting our business, or servicing you, provided that they agree to keep this information confidential.
B. Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
C. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
D. With Your Consent
We may share your information with other third parties when we have your consent to do so.
5. Data Storage and Security
A. Data Storage
Your information, including customer data, QR codes, and pass data, is hosted on Firebase, a secure and scalable cloud platform provided by Google. Firebase ensures robust security measures and compliance with industry standards to protect your data. While Firebase may store data in locations outside of Canada, we ensure that appropriate safeguards are in place to protect your information in accordance with Canadian privacy laws.
B. Data Security
We implement a variety of security measures to maintain the safety of your personal information:
- Encryption: All sensitive data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
- Access Controls: Access to personal information is restricted to authorized personnel who need it to perform their job functions.
- Regular Monitoring: We continuously monitor our systems for vulnerabilities and unauthorized access.
C. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
6. Your Rights and Choices
Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have certain rights regarding your personal information:
A. Access and Correction
- Access: You can request access to the personal information we hold about you.
- Correction: If you believe any information we hold about you is inaccurate or incomplete, you can request that we update or correct it.
B. Data Portability
You have the right to request a copy of your personal information in a structured, machine-readable format, and to have that information transferred to another service provider, where technically feasible.
C. Deletion
You can request that we delete your personal information, subject to certain exceptions as required by law or necessary to complete transactions.
D. Objection to Processing
You may have the right to object to certain types of data processing, such as direct marketing.
E. Opt-Out of Communications
You can opt out of receiving promotional emails by following the unsubscribe link in the emails you receive. You may also manage your communication preferences within your account settings.
F. Exercising Your Rights
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
8. Third-Party Services
Our services may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party services you use.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the “Effective Date” at the top of this policy and, in some cases, provide additional notice (such as adding a statement on our homepage or sending you a notification).
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
- Email: support@brewbuddypass.ca
Brew Buddy Pass is committed to safeguarding your privacy and ensuring the security of your personal information. We strive to maintain transparency about how we handle your data and to uphold your trust in our services.